Refund Policy
Effective Date: [Insert Date]
Thank you for shopping with MEGDON. We create and sell digital social media templates designed to save you time and help your business grow.
Because our products are digital and instantly accessible, we do not offer refunds once a purchase has been completed.
❌ No Refunds on Digital Products
- All template packs are delivered immediately after payment via email and account access.
- Once the files are delivered, they cannot be returned or “unused,” which is why refunds are not possible.
✅ Our 7-Day Pack Swap Guarantee
While we don’t offer refunds, we want you to feel confident in your purchase. That’s why every order comes with our 7-Day Pack Swap Guarantee:
- If you accidentally purchased the wrong industry pack, you can request a swap within 7 days of your purchase.
- We’ll exchange your pack for another industry pack of your choice, free of charge.
To request a swap, contact us on WhatsApp: 0828288704 with your order details.
⚠️ Exceptions
Refunds may only be considered in rare cases where:
- You were charged more than once for the same order (duplicate payments).
- You did not receive access to your templates and our support team cannot resolve the issue.
In these cases, please contact us on WhatsApp: 0828288704 for assistance.